Comparing charts
It is often important to see the current profile of your traffic compared to the traffic several days or weeks ago. 5gVision charts are all about it.
- You may compare charts for any objects or combinations (like Customers->Areas->Vendors), and any parameters.
- You may choose from several preset comparison intervals, as well as set and remember your own intervals.
- Charts from the past are shown in dotted lines and auto-refresh together with the main charts.
Preset and custom intervals
Most of the time one needs to see a chart for the last hour, day, or week. 5gVision has such frequently used intervals preset on an interval strip.
- You may change the chart scale in one click by choosing one of the preset intervals.
- Or you may choose any custom interval by clicking the "Cust" on the interval bar. Two calendars for the beginning and the end of an interval will pop up then.
- The strip to the right from intervals is responsible for grouping. You may view your per-hour stats as is, or grouped by one day.
Chart zoom and drag
Zoom to any period in the past and drag your charts on the time scale.
- Clicking and dragging anywhere on a chart canvas will produce a blue zoom area, clicking this area will fetch the exact interval chosen.
- Right- or shift-clicking and dragging will move a chart to the left of to the right with the missing part auto-uploading.
- Zooming is a convenient way to get to the very data interval you need: instead of manually selecting one full day 20 days ago, you may quickly request a standard 30-day period and then zoom into the very day needed.
Moving window stats
Most quality statistics like ACD, ASR, PDD are calculated on per-hour, or per-15-min basis. However, sometimes it may not be enough to notice a quick change in a parameter. 5gVision has both per-hour and per-window stats, the latter one calculated over the moving window of processed CDRs, rather than for a certain time period.
- Another term for moving window stats is EMA (Exponential Moving Average). EMA stats show you parameter values over a short recent period, and thus can catch abrupt variations in quality parameters.
- EMA-calculated statistical data is represented by a line on a Chart canvas, while per-hour statistics are shown as bars.
- Most parameters in 5gVision are calculated as both per-hour and EMA. These two types of stats will correlate on a chart over the long run, like on a picture to the left, but EMA will show you quick changes in parameter values.
Cross-links from other modules
You may open a chart from most other statistical modules: Current stats, Reports, Alerts, CDRs, Disconnect codes, Active calls.
- To open a chart, double-click any cell in a statistical table. A chart will show you the object and the parameter you clicked on.
- Linking any tabular data to a chart provides a good visual representation of what is happening with a parameter over the long run.
- For instance, you are looking at a profit report and see 72 hourly values for the last 3 days. Instead of examining each figure in a table trying to find any issues, you may double-click any cell, see a chart for the very 72-hour period, and then change a period if needed in one extra click.
Customizing charts
You may chose the color, thickness, gradient, time zone, or axis scale for you charts.
- When viewing multiple charts, the system will try its best to choose a color for each chart to distinguish it from others. You may, however, make your own choices.
- Right- or shit-clicking any color cell in Chart legend table will invoke a color and thickness menu.
- Clicking the G icon in a chart menu will change the gradient of all charts.
- The timezone strip will allow you to choose your local time, GTM or system-wide time for charts.
- All charts may have just one axis, or may be split among 2 axes for better scaling of each chart.
